Messaging Consent

As a user, you must explicitly consent to receive messages from The Nauti-Dog. Consent may be given through our website forms, intake paperwork, online booking systems, text opt-ins, or verbal communication with our staff.

By providing your phone number and opting into communications, you consent to receive SMS messages related to appointments, reminders, updates, promotions, and customer care communications.

Message Types and Frequency

Messages sent by The Nauti-Dog may include:

• Appointment confirmations

• Appointment reminders

• Boarding and daycare updates

• Promotional offers

• Service notifications

• Account or billing notifications

• Customer support communications

Message frequency may vary depending on your interaction with our services and preferences.

Data Rates and Charges

Standard message and data rates may apply to messages sent or received as part of our SMS messaging services. Charges depend on your mobile carrier and service plan.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP

After opting out, you will no longer receive SMS messages from The Nauti-Dog unless you re-enroll.

For assistance, reply:

HELP

Or contact us directly at:
[email protected]

Privacy Policy

Our Privacy Policy explains how we collect, use, and protect your information. By using our services, you acknowledge and agree to our privacy practices.

Message Delivery

The Nauti-Dog does not guarantee uninterrupted or error-free message delivery. Delays or failures may occur due to circumstances outside our control, including carrier issues, network outages, or device compatibility problems.

User Obligations

You agree not to misuse our services or communications. You must comply with all applicable laws and regulations while interacting with The Nauti-Dog.

You may not use our services to transmit unlawful, abusive, harassing, fraudulent, or harmful communications.

Compliance with Laws

The Nauti-Dog operates in compliance with applicable federal and state laws regarding telecommunications, privacy, consumer protection, and commercial messaging.

Boarding, Daycare & Pet Care Services

Vaccination Requirements

All pets must be current on required vaccinations prior to participation in boarding, daycare, grooming, nursing, or transportation services.

Dogs must provide proof of:

• Rabies

• Bordetella

• DHPP

Cats must provide proof of:

• Rabies

• FVRCP

The Nauti-Dog reserves the right to refuse services to any pet without proper vaccination documentation.

Health & Medical Disclosure

Owners certify that their pet is healthy and free from contagious illnesses, parasites, or conditions that could endanger other pets or staff.

Owners agree to disclose all known medical conditions, allergies, medications, behavioral concerns, injuries, dietary restrictions, or special care instructions prior to service.

Assumption of Risk

Owner understands that participation in boarding, daycare, grooming, nursing, transportation, and social play environments carries inherent risks.

These risks may include, but are not limited to:

• Minor injuries

• Scratches

• Bites

• Illness

• Stress

• Escape

• Accidental injury

• Interaction with other animals

While The Nauti-Dog takes reasonable precautions to provide a safe environment, no pet care environment can be completely risk-free.

Owner voluntarily accepts and assumes all risks associated with participation in services provided by The Nauti-Dog.

Release of Liability

To the fullest extent permitted by law, Owner releases and holds harmless The Nauti-Dog, its owners, employees, contractors, affiliates, and agents from any and all claims, liabilities, damages, losses, costs, or expenses arising out of or related to the pet’s participation in services provided by The Nauti-Dog, except in cases of gross negligence or willful misconduct.

Emergency Veterinary Care

If a pet becomes ill, injured, or requires emergency medical treatment while in our care, The Nauti-Dog is authorized to seek veterinary treatment on behalf of the owner if the owner cannot be reached promptly.

The Nauti-Dog will make reasonable efforts to contact the owner before obtaining treatment whenever possible.

Owner agrees to be fully responsible for all veterinary expenses incurred.

Behavior & Safety

The Nauti-Dog reserves the right to remove, isolate, refuse, or terminate services for any pet displaying:

• Aggressive behavior

• Excessive stress

• Unsafe conduct

• Destructive behavior

• Behavior that poses a risk to staff, guests, or other animals

Owner accepts responsibility for any injury, damage, or costs caused by their pet.

Personal Property

The Nauti-Dog is not responsible for lost, stolen, or damaged personal items left with pets, including:

• Leashes

• Collars

• Harnesses

• Toys

• Bedding

• Clothing

• Food containers

Photo & Media Release

Owner grants The Nauti-Dog permission to photograph or video their pet while participating in services.

These photos or videos may be used for:

• Social media

• Marketing

• Advertising

• Promotional materials

• Website content

No compensation will be provided for use of these materials.

Abandoned Pets

If a pet is not picked up within 7 days of the scheduled pickup date and the owner cannot be contacted, The Nauti-Dog reserves the right to surrender the pet to animal control, a rescue organization, or another appropriate authority in accordance with applicable laws.

Payment Responsibility

Owner agrees to pay all fees associated with services provided by The Nauti-Dog according to current pricing and billing policies.

Failure to pay may result in refusal of future services and collection efforts where permitted by law.

Changes to Terms and Conditions

The Nauti-Dog reserves the right to update or modify these Terms and Conditions at any time without prior notice.

Updated terms may be posted on our website or otherwise communicated to customers.

Continued use of our services constitutes acceptance of any updated terms.

Contact Information

For questions regarding these Terms & Conditions, please contact:

The Nauti-Dog
Email: [email protected]